As we saw yesterday, we are officially in a era of market volatility and our financial institutions are in freefall. I am speaking of course of the 500 point drop the Dow experienced due in no small part to the Lehman Brothers failure and the Bank of America buyout of Merrill Lynch. This has spawned [...]
Archive for September 16th, 2008
Customer communications in an unstable era
Posted in Corporate communication, tagged customer communication, ING Direct, United Airlines baggage fees on September 16, 2008 | Leave a Comment »
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- @storgaardconley love it! enjoy! 1 day ago
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- RT: @plain_language: If you want to communicate clearly, use positive language...a basic guideline for writing http://ow.ly/AYKO 1 day ago
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