Organizations that deal with the public typically have one or more frontline people. These people deal directly with the public, perhaps by giving directions, meeting and greeting or assisting in some way. Many times, these frontline people are also some of the least well compensated in the organization. But they are crucial in shaping how [...]
Posts Tagged ‘public perception’
Who is helping you to help others?
Posted in Marketing, Public Relations, tagged assisting public, dealing with the public, first impressions, public perception on October 16, 2009 | Leave a Comment »
Again with public perception
Posted in Corporate communication, Public Relations, tagged AIG, Facebook redesign, perception, public perception on March 18, 2009 | Leave a Comment »
In today’s Washington Post, Steven Pearlstein writes about Wall Street executives (more specifically AIG executives) who are so blind to public perception that they keep stumbling and looking worse. In case you have been avoiding the news, AIG gave some of its top executives millions of dollars in bonuses, while on the receiving end of [...]
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