You’ve got to hand it to Dell. It has figured out what its customers want–customer service that is understandable, and responsive. This customer service is not what its currently offers, since most likely if you call Dell you will end up talking to Raj in Bangalore or Juan in the Philippines (and by talk, I [...]
Posts Tagged ‘USP’
USP: English that you can understand!
Posted in Marketing, tagged Dell customer service, English, Jitterbug Cellphones, USP, Your Tech Service Team on December 11, 2008 | Leave a Comment »
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